Important Notice

alert iconCampus offices will be close at 1 p.m. on Nov. 26 and remain closed through Nov. 28. Classes will resume and campus offices will reopen on Mon., Dec. 1. Happy Thanksgiving!

Help Desk and Information Numbers

KCTCS Blackboard/eLearning 24/7 Help Desk (traditional online and web-enhanced classes)
(866) 590-9238

HCC Computer Help Desk
Spring and Fall Semester Hours: Monday - Thursday, 7:30 a.m. - 4:30 p.m.; Friday, 8 a.m. - 4:30 p.m.
Spring, Summer and Fall Break Hours: Monday - Friday, 8 a.m. - 4:30 p.m.
(270) 707-3770

HCC Call Center
Spring and Fall Semester Hours: Monday - Thursday, 7:30 a.m. - 9 p.m.; Friday, 8 a.m. - 4:30 p.m.
Spring, Summer and Fall Break Hours: Monday - Friday, 8 a.m. - 4:30 p.m.
(270) 707-3700

HCC Inclement Weather Line
(270) 707-3701

KCTCS Online Student Services 24/7 Support Help Desk (modular, bite-sized classes)
(866) 321-7406

KCTCS Central Office
(877) 528-2748, toll-free in Kentucky

Free Application for Federal Student Aid (FAFSA), financial aid application hotline/assistance
U.S. Department of Education, Federal Student Aid Information Center
(800) 433-3243

Kentucky Higher Education Assistance Authority (KHEAA), financial aid assistance
(800) 928-8926

Kentucky Virtual Campus (KYVC) Help Desk
(877) 740-4357

Kentucky Virtual Library (KYVL) Help Desk
(877) 588-5288